Maybe some day they will get attuned to customer service, but they have a long way to go. The fact that employees of that caliber are tolerated and not on unemployment disgraces the establishment. A customer took a cup of coffee from the wrong dispenser or something and was rudely and at length shouted at rudely and loudly and at length being told that she had ruined something or other. Just before we left we witnessed a tantrum by the lady who tends the coffee in the casino. At 8 o'clock somebody cranked up an electric drill or saw that was so loud it actually shook part of the wall. The real capper was that we had traveled all day and decided to sleep in. In a press release, tribal chair William Iyall called this a. In Washington, the ilani casino resort last month donated 775,000 to Pacific Northwest nonprofits aiding people affected by the COVID-19 pandemic. The server had to be reminded to bring one out of four glasses of water. Oregon’s tribal casinos donated 134.1 million to local charities from 1992, when the first Oregon casino opened, to 2017. The "stuffed potato" was mashed potatoes with something that couldn't be tasted stirred in. At a table of four there was one mistaken order, and an order that was so cold it had to be returned. We ate at the Cedar Plank which was a serious mistake. Our room was spacious and comfortable with nice amenities. We were greeted by a super courteous doorman/temp checker.
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